Accordingly, the SDC of UoK conducted an Executive Development workshop for the Branch Staff and Middle-Level Managers of Singer Finance PLC as per the request received. It was a customized skill development program delivered to Singer Finance PLC connected to customer service excellence and professional behaviors for brand value delivery. The workshop was held on the 19th of January 2024 at the Auditorium of SDC.
Prof. Ravi Dissanayake, Director of the Staff Development Centre was the resource person and he provided valuable insights to the workshop participants. In addition, Mr. Thushan Amarasuriya, the Chief Executive Officer (CEO) of Singer Finance PLC also shared his expertise to participants specifying the industry-related norms and best practices.